1. Introduction
Lotlytics ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data when you use our website and services at lotlytics.us.
2. Information We Collect
2a. Information you provide
- Google account data: When you sign in with Google, we receive your name, email address, and profile photo from Google OAuth.
- Payment information: If you subscribe to a paid plan, payment details are collected and processed by Stripe. We do not store your credit card number.
- Watchlist & preferences: Markets you add to your watchlist and your display preferences.
2b. Information collected automatically
- Usage data: Pages visited, features used, and interactions within the Service.
- Device information: Browser type, operating system, screen resolution, and IP address.
- Cookies: We use essential cookies for authentication and session management. We do not use third-party advertising cookies.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Authenticate your identity and manage your account
- Process payments and manage subscriptions
- Personalize your experience (e.g., watchlist-driven dashboards)
- Send transactional emails (account confirmations, billing receipts)
- Analyze usage patterns to improve the product
We do not sell your personal information to third parties.
4. Data Sharing
We share your information only in the following circumstances:
- Service providers: We use Stripe for payment processing, Google for authentication, Vercel for hosting, and Railway for backend infrastructure. These providers access only the data necessary to perform their services.
- Legal requirements: We may disclose information if required by law, subpoena, or government request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).
6. Data Security
We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure authentication (OAuth 2.0), and access controls on our infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Export your data in a portable format
To exercise any of these rights, contact us at support@lotlytics.us.
8. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or in-app notification. Your continued use of the Service after changes constitutes acceptance.